Shipping
PROCESSING TIME
- Unlike other online jewelers, we manufacture in-house so are able to provide very fast turnaround times. The majority of our products are made-to-order so please be careful in choosing the correct variations.
- Please allow 1-3 business days for most products. Any certified pieces or men's bands over $200 may require 3-5 business days. Platinum or 18 karat gold pieces may require 2-4 business days.
- For custom pieces, please allow at least 2 weeks after a design has been approved for production. For rushed delivery, please contact us at info@annello.com or (800)432-3222.
DOMESTIC U.S. SHIPPING
- We ship most orders via UPS with adult signature required (exclusions apply to PO Box and APO/military base addresses [see below]).
- All orders are shipped with a tracking number.
- All orders with a US PO Box shipping address is shipped via USPS. Please allow 2-5 business days for delivery.
- All orders with a military base shipping address is sent via USPS. Delivery time may vary between 1-8 weeks depending on your customs/receiving department.
INTERNATIONAL
- The international shipping cost will be calculated at checkout. Prices do not include customs taxes, duties, and import fees, unless otherwise stated.
- Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the merchandise purchased, the classification of the merchandise in accordance with a harmonized system adopted & used, and the Value Added Tax (VAT) rates set by the destination country.
- If you do not see the country you're looking for on the list, you may contact us directly and we will help you find a solution as some countries unfortunately prohibit packages that contain jewelry made and shipped from the U.S.A.
